Matt
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Recent activity by Matt-
Cash-only ordering terms (Pharmacies, Clinics, Practitioners)
The following applies for Clinics or Practitioners that would like to try the NCC service before commiting to a more formal agreement. Please be familiar with these terms and for any assistance pl...
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Sending a picture of your prescription to NCC mobile
NCC offers a range of options to assist you with sending compounded order information to us, to get a quote or start your order. The preferred way is by secure email to admin@customcompounding.co...
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Do I Need To Commit To A Certain Number Of Orders?
No, there is no cost and no minimum orders to get set up and it only takes a moment. The best place to join and find more information on the Affiliate Program is at www.customcompounding.com.au/j...
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What Is Your Pharmacy Registration Status?
Pharmacy is approved as a section 90 PBS approved pharmacy. This allows NCC to dispense any type of prescriptions for patients. This includes private and PBS subsidised medicines, which help pati...
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How Much Does It Cost / Do You Pay A Fee?
We pay your pharmacist team a professional service fee to reimburse the time taken to transmit the order and hand the order to the patient. This works out on average to 10% of the total sale. As th...
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What Is The Dispensing Procedure For Patients?
The NCC Affiliate Dispensing procedure is outlined in the onboarding pack, but is as follows: Affiliate Pharmacy uploads the prescription and patient information onto the NCC order portal. Affilia...
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Can You Return Scripts?
Yes, you’ll need to immediately post the original prescription to NCC and once we have received and processed the prescription, we can return the paperwork to you. Please send all prescriptions t...
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Who Trained The Compounding Pharmacists?
Compounding pharmacists have been trained by PCCA and Medisca, both non-sterile compounding training courses and sterile training courses. There are a minimum of 5 pharmacists in the compounding te...
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What Official Lab Standard Do You Have?
NCC follows the USP guidelines for non-sterile lab, PIC/S 010 guidelines for the sterile lab and the business is QCPP approved. To learn more about the NCC Quality Process, please have a look at ...
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How Long Does Shipping Take?
We guarantee formulations will be made within 24 hours of the order. 2-3 days shipping is common for east-coast orders. 3-5 days delivery is most common for other pharmacies. We have the option for...