Our Commitment to Quality, Safety and Transparency

At National Custom Compounding, we understand that patients and healthcare practitioners want confidence in the quality and integrity of the products we prepare. Quality is at the heart of every formulation we compound.

Sourcing of Raw Ingredients

All raw ingredients used in our compounded preparations are sourced from reputable pharmaceutical wholesalers that are approved to supply products within Australia. These suppliers operate in accordance with applicable Australian regulatory requirements and quality standards.

By partnering with trusted suppliers, we help ensure that the ingredients used in our formulations meet stringent quality specifications before they enter our compounding process.

Certificate of Analysis (CoA)

Every raw ingredient received by National Custom Compounding is accompanied by a Certificate of Analysis (CoA).

A CoA is a quality assurance document that verifies important characteristics of the ingredient, including:

• Identity of the ingredient
• Purity and potency
• Batch information
• Manufacturing specifications
• Compliance with applicable quality standards

This documentation provides traceability and confirms that the ingredient has been tested and released according to the manufacturer's quality requirements.

Independent Verification

While we rely on the quality documentation supplied by our approved wholesalers and manufacturers, we take quality assurance a step further.

As part of our quality program, National Custom Compounding randomly samples and independently tests selected new raw ingredients. This additional verification process helps confirm that the results stated on the supplier's Certificate of Analysis are accurate and that the ingredient meets our quality expectations.

Quality You Can Trust

Our multi-layered approach to quality includes:

✓ Sourcing ingredients from approved Australian pharmaceutical wholesalers

✓ Reviewing Certificates of Analysis for every ingredient received

✓ Maintaining batch traceability and quality records

✓ Random independent testing of selected new ingredients

✓ Following established compounding and quality assurance procedures

Supporting Better Patient Outcomes

By implementing rigorous sourcing and quality control measures, National Custom Compounding aims to provide healthcare practitioners and patients with confidence that the ingredients used in our compounded medicines are of the highest possible quality.

If you would like further information about our quality processes, please contact our team who will be happy to assist.