NCC offers a range of options to assist you with sending compounded order information to us, to get a quote or start your order.
The preferred way is by secure email to admin@customcompounding.com.au but there is now the ability to send NCC a picture message
To send the NCC team a picture message please do the follow
- Add the NCC mobile number 0447012709 into your phone contacts.
- (This number is also visible on our contact us page customcompounding.com.au/contact-us/)
- Take a photo of your order, recent compounded bottle (label) or prescription.
- Using your phone, send the photo as a message to the NCC mobile number.
- When your message has successfully sent, you will receive an auto reply confirming that we have recieved your picture message.
The NCC customer service team will now review the message and contact you, via phone call or email, before proceeding with the order.
Please note that the NCC team will not normally reply with SMS for complicated conversations, we prefer the old school method of calling.
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